Personal Data Clarification Text

This Personal Data Clarification Text has been prepared in order to inform you about the collection, processing, transfer of your personal data and your rights under the Law in accordance with the Law No. 6698 on the Protection of Personal Data (“Law”).

Cumhuriyet Mah. Siroglu Sok. No:12 Kartal/Istanbul/Turkey Ramsoy Construction Insulation Chemical Substance San. ve Tic. Ltd. Sti. (“our company" or "Ramsoy”), as the data controller, we process your personal data in accordance with the Law and relevant legislation within the scope described below.

Personal Data We Process

In order to realize our personal data processing purposes stated in this Clarification Text, we process the following personal data: Name, surname, TR Identity number, other information in the identity document, your identity information including the information in the photocopy of your driver's license;

· Your contact information, including e-mail, telephone number, mobile phone, home and work address;

· Information about your family and relatives;

· Your location information through your mobile application or website visit,

· Your personal information;

· Your legal transaction information;

· Your customer transaction information;

· Your physical location security information, including visitor entry and exit records;

· Your transaction security information, including IP address and website login and exit information;

· Your risk management information;

· Your financial information, including your debit and credit card details;

· Your professional experience information, including your CVs and CVs;

· Your marketing information, including your usage habits and past product/service purchase information;

· Your visual and audio data,

Your association and foundation membership information in your CVs,

· Your blood group information in the driver's license photocopies.

Our Personal Data Processing Purposes

We process your personal data limited to the following purposes:

Providing our products and/or services and executing sales processes,

· Execution of product and / or service procurement processes,

· Updating, customizing and developing our products and services in line with your needs and demands,

· Solving problems in our products and services, detecting and eliminating errors, problems and bugs,

· Informing you about our new products or services, changes in our existing products or services, and our campaigns and promotions,

Providing you with the necessary training and information about our products and services, explaining how to use our programs,

· Execution of customer relations processes,

· Providing call center and remote support services,

· Carrying out website membership transactions,

· Managing cookies in order to improve the experience of our visitors on our websites, to identify requests and problems, and to quickly conclude their searches. (For more detailed information, see our Cookie Policy. you can see)

Updating your contact information and providing this up-to-date information to our relevant institutions, companies, contractors and/or suppliers in order to continue to carry out our commercial activities,

Analyzing your business processes, adapting our products and services to your processes and improving them in line with your suggestions, requests or reports, examining and responding to any complaints made by you,

· Carrying out the process of returning the payment to those who made the wrong payment,

· Execution of activities for customer satisfaction, planning and execution of social media and communication processes,

· Execution of marketing activities, execution of advertising / campaign / promotion processes,

Opening and updating the current record and changing the type, title and type of customers and business partners,

· Questioning business partner satisfaction,

· Managing, executing and supervising our business activities, ensuring business continuity,

· Execution of finance and accounting works,

Ensuring the physical space security of our buildings and facilities and creating and following visitor records,

Ensuring the security of our software and systems and conducting information security processes,

· Providing fringe benefits and benefits for the relatives of our employees,

· Evaluating job applications of employee candidates, conducting interviews and interviews, communicating with people they refer to in their resumes,

· Execution of processes related to company acquisition,

Issuing commercial credit cards by our company,

· Complying with legal regulations and fulfilling our legal obligations.

Our Method of Collecting Personal Data

We collect your personal data through the following automatic and non-automatic channels:

· CCTV (Closed Circuit Camera Records),

Cookies and similar tracking technologies,

· Printed and electronic form,

· Postal, cargo or courier services,

· Programs that provide remote access,

· Our dealers and business partners in different parts of Turkey,

· The companies that we serve,

· Other physical and electronic media,

1. Our Legal Reasons for Processing

We process your personal data in accordance with the processing conditions specified in Articles 5 and 6 of the Law.

2. Transfer of Your Personal Data

We can transfer your personal data to our employees, business partners, shareholders, suppliers, company representatives and legally authorized representatives and legally authorized public/private institutions and organizations, within the processing conditions specified in Articles 8 and 9 of the Law, limited to the purposes stated above.

3. Your Rights Regarding Your Personal Data

In accordance with Article 11 of the Law, you have the following rights regarding your personal data:

· Learning whether your personal data is processed or not,

If your personal data has been processed, requesting information about it,

To learn the purpose of processing personal data and whether they are used in accordance with the purpose,

Knowing the third parties to whom your personal data is transferred, in the country or abroad,

Requesting correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom your personal data has been transferred,

Requesting the deletion or destruction of your personal data in case the reasons requiring processing are eliminated, although it has been processed in accordance with the Personal Data Protection Law No.

Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems,

If you suffer damage due to unlawful processing of personal data, request the removal of this damage.

Your claims regarding these rights Application form You can send via

Your application will be carried out free of charge. However, if the requested transaction requires an additional cost, the fees in the tariff determined by the Personal Data Protection Board will be requested from the applicant.